Admission and Course Advisor for Ngee Ann Polytechnic


Admission and Course Advisor for Ngee Ann Polytechnic

Ngee Ann Polytechnic, a leading institution of higher learning in Asia, wanted to streamline its communication channels for prospective applicants. The institution had set up a call centre to manage inquiries but struggled to manage costs as interest from applicants surged.


An automated extraction solution, Omnitive Extract, was deployed to extract submitted documents in real time, with an accuracy rate of 95%.

In our short case study, we will summarise the following:


  • Client background and challenge
  • Types of information handled
  • Solution design
  • Results and key metrics


TAIGER is a visionary Artificial Intelligence (AI) company pioneering next-generation AI solutions to process highly unstructured information with ease, accuracy and versatility for businesses to optimise operational inefficiencies and drive business value. TAIGER is currently present in Singapore, the UAE, Spain and Mexico City with more than 50 global projects. Along with IMDA’s accreditation, TAIGER has won numerous global awards and plans to change the way humans work.

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