Corporate Account Onboarding at Banco Santander

CASE STUDY

Corporate Account Onboarding at Banco Santander


Banco Santander receives hundreds of thousands of applications each year for opening new corporate accounts. For each new customer, the bank would manually examine over 10 different types of physical and digital documents, including highly complex legal paperwork. Onboarding officers would then identify and enter information manually to core internal systems. In total, processing each application would take multiple days.

 

TAIGER created a solution using Omnitive to automate the information extraction and validation for all relevant documents, reducing costs by 80%.

In our short case study, we will summarise the following:

 

  • Client background and challenge
  • Types of information handled
  • Solution design
  • Results and key metrics

 

TAIGER is a visionary Artificial Intelligence (AI) company pioneering next-generation AI solutions to process highly unstructured information with ease, accuracy and versatility for businesses to optimise operational inefficiencies and drive business value. TAIGER is currently present in Singapore, the UAE, Spain and Mexico City with more than 50 global projects. Along with IMDA’s accreditation, TAIGER has won numerous global awards and plans to change the way humans work.

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