AI Has Revolutionized Insurance

Our forte might be in the artificial, but our results are real. If you have a problem that you’d like us to solve, talk to us. Or let our curated descriptions of actual case studies inspire you.

Tested And Trusted

Our solutions have been applied to the largest insurers worldwide

Onboarding

Automated Onboarding keeps your customers from waiting

Customer Care

From pre-sales to policy servicing, we’ve got them all covered

Claims Processing

Extracted and processed, regardless of format

Data Management

Loads of disorganised, unstructured data? Not a problem

What We’ve Achieved

We’ve listened and solved pain-points faced by businesses

Satisfied
Customers

Snappy turnaround time.
Happy customers.

Increased
Revenues

Shorter purchasing cycles
with seamless onboarding

Operational Efficiency

Eliminate internal friction. Streamline processes.

Stories From The Industry

The insurance industry is rich in problems that AI can solve.

Claims

Challenge

  • The client, one of the largest insurance providers in Europe, needed a way to transform its claims management and reimbursement processes.
  • A team of specialists would manually process documents to approve or reject claims.
  • A single claim would take 7 days on average to reimburse.

Solution

  • TAIGER deployed its solution suite in which a virtual assistant would guide customers to arrive at the correct policy and help submit documents, accepting uploads even from phone cameras.
  • The solution would extract and upload the relevant information into the claims handling system, which would provide a response and status to the claim in seconds.

Results

  • 95% reduction in total reimbursement time
  • 95% accuracy level in system performance
  • 75% reduction in total costs

SUMMARY

Solution Highlights

  • One stop  virtual assistant that advises policy choice and accepts document submission
  • Fully automated information extraction and recognition that processes uploaded data, providing answers to enquiries
  • Achieved massive reduction in costs and processing time, as human intervention is reduced

Types of Documents Supported

  • Claims Application Form
  • Medical Bill
  • Doctor’s Letter

Find out more from our Case Studies

The insurance industry is rich in problems that can be solved with AI. Read our Case Studies booklet for insights into some that we’ve worked on.