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AI in travel: easier travel document processing with a no-code AI tool

March 11, 2021 newtaigerstage Comments Off

Travel volume is at an estimated one-third of pre-pandemic levels, with over 50 million travellers a month this year. Multiply it by the cost of labour to manually process the growing number of travel documents, like PCR tests and PLF forms, and the total costs are staggering. Can AI make it better?

Countries around the world are experiencing a resurgence of cross-border travel. The UNWTO World Tourism Barometer estimates 54 million international travellers in July of 2021. While it’s 67% lower than the same month in 2019 before the pandemic hit, things are slightly different this time. New precautions are in place as the world continues to tide through a post-pandemic new normal. And the cost to maintain new operations are sky high.

Our global post-pandemic travel resurgence is taking a different tack

Complex sets of measures are taken by different aviation authorities to keep the spread of Covid-19 in check. Almost all passengers are required to take various types of Covid-19 tests prior to arrival and departure, such as polymerase chain reaction (PCR) tests. Test results or certificates must then be submitted or uploaded to the relevant authorities for verification.

At the same time, passengers also need to declare information surrounding their travel plans. These include travel and accommodation information, proof of vaccination and testing reference numbers—at the granular level. Passenger Locator Forms are what capture this data. Authorities rely on these to facilitate contact tracing efforts upon risk of exposure.

Polymerase chain reaction test report
Passenger Locator Form

More travel documents means more document processing

For public health, immigration and aviation authorities, the step up in regulations means more paperwork. Paperwork that needs to be scanned, verified, and transferred to third-party systems manually. This begets the obvious question, why isn’t the process done online?

A large bulk of these checks remain document-based by nature. In either paper or digital formats, these documents provide a universal way to collect information. Documents accommodate all travellers and service providers who need not rely on internet connection or power. They’re easy to fill out or submit anywhere, by anyone, which are particularly important considerations for the aviation industry. Because of these factors, documents provide a layer of security as compared to e-forms or digital portals. In turn, documents need to be manually processed, costing valuable overheads.

AI can process travel documents easier than you think

Automated document processing tools, also known as Intelligent Document Processing, use AI to automatically extract data from travel documents and more.

Intelligent document processing (IDP) consists of a host of business solutions that process data from all types of documents by capturing, organising and extracting the data therein using a range of AI technologies.

Enterprise-grade intelligent document processing workflow

So, it takes a Covid-19 PCR document certificate for example, and turns it into raw, usable data as illustrated below.

Data is automatically extracted from PCR test result document for further use

A no code approach makes it even easier

IDP solutions are commonly used across industries and verticals, but often require costly investment in IT talents. An easier way to access IDP and its benefit is to place it in the hands of anyone, such as with Omnitive IDP.

Omnitive IDP is hosted entirely on no-code web interface to conduct travel document processing. No IT engineers or data scientists needed, no complex code to break down, and no technical interface to navigate.

Users can also build extraction models on a simple interface, entirely without code. Virtually anyone, from public health employees to immigration officers can build and use models on demand, according to their needs and schedules.

Omnitive IDP training interface

IDP solutions are commonly used across industries and verticals, but often require costly investment in IT talents. An easier way to access IDP and its benefit is to place it in the hands of anyone, such as with Omnitive IDP.

Omnitive IDP is hosted entirely on no-code web interface to conduct travel document processing. No IT engineers or data scientists needed, no complex code to break down, and no technical interface to navigate.

Users can also build extraction models on a simple interface, entirely without code. Virtually anyone, from public health employees to immigration officers can build and use models on demand, according to their needs and schedules.

Three main functionalities accelerate travel document processing

On Omnitive IDP’s, users can do three key tasks to automate travel document processing at speed.

  1. Self-train extraction models with minimal effort, expertise, or resources.
  2. Automatically extract data from travel documents to derive usable data.
  3. Validate extraction accuracy and detect anomalies without any manual processing