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September 8, 2022 0 Comments

5 features to improve your chatbot fallback function when it can’t answer a query.If you are a chatbot builder or administrator, you would have realised that anticipating your customers’ intentions is just about

December 11, 2021 0 Comments

What’s the reality of AI implementation in banking? Does the right IT strategy exist? We interviewed 15 banking leaders to hash out what actually works.#UnlockBetterBankingAn IT strategy is now a vital cornerstone of

November 15, 2021 0 Comments

Most legal and compliance organisations struggle to justify worthy investments in AI that’s scalable in the long run. Technology architecture is a major culprit. Obtaining ‘tools in a toolbox’ through a modular core

October 28, 2021 0 Comments

The future of the legal industry is digital. What are some trends and predictions in legal tech, and how can law firms apply AI in their businesses today? Here are three ways to

October 22, 2021 0 Comments

When it comes to the enterprise, a poor search experience is more than just bad UX and frustration. It becomes a costly knowledge drain that can stunt business growth. How does enterprise search

October 13, 2021 0 Comments

The personality of your chatbot is a golden conversion tool. But building its personality is not just a matter of designing scripts and avatars. How these are technically executed are just as important.Ineffective

September 28, 2021 0 Comments

Unstructured data is the fuel for tomorrow’s growth, and yet is locked today. Here’s how AI-powered data cleaning, Machine Learning document extraction, NLP and Ontologies can unlock its value. Imagine today you need

March 31, 2021 0 Comments

Almost every day now, will we come across an article, post or conversation about how a new technology company is making an impact in society and following the news usually comes the announcement

March 11, 2021 0 Comments

Travel volume is at an estimated one-third of pre-pandemic levels, with over 50 million travellers a month this year. Multiply it by the cost of labour to manually process the growing number of

January 18, 2021 0 Comments

Just last week, I had the opportunity to discuss the future of deep tech with AI legend Peter Norvig, Director of Research at Google and co-author of Artificial Intelligence: A Modern Approach amongst his other fifty